Coaching terms
Coaching is an ongoing relationship and structure that facilitates the process of personal and/or professional development between a Coach and a Client. The Client and Coach agree to design the coaching relationship together.
Coaching is not consulting or counselling. Consulting involves advising clients on what to do and counselling involves focusing on past issues. Coaching involves a solution-focused approach with concrete steps to meet the client’s goals. Coaching may also involve looking at past job history, values, assessing skills, strengths and weaknesses, brainstorming, 360-feedback, and assess if any behavioural issues could be hindering the client’s goals.
Please Note:
Coaching is in no way to be construed as counselling or any type of therapy.
Coaching is not a substitute for any mental health service. Only a qualified doctor or psychotherapist is legally allowed to diagnose a patient.
Coaching may address specific personal projects such as taking interviews, working on cover letters, resumes and references. Additionally, homework such as setting up or revising LinkedIn accounts, joining networking groups, and getting a professional picture may be given. Other tasks may include applying for jobs, using resources provided, tracking jobs you have applied for, and mock-interviews. By entering this agreement, the Coach and Client acknowledge that the Client wants to make significant progress and change. The Coach works with a wide range of clients and offers a highly personalised approach tailored to each individual.
In a supportive atmosphere, the Coach helps the Client attain the professional and personal growth they're striving for. Considering progress and change happen at rates that are unique to each individual, it is highly recommended that the Client commit to working with the Coach for at least six sessions. This allows the coaching relationship the necessary time to develop and progress through objectives and obstacles. Consequently, opportunity for success dramatically increases during this process.
Coaching Session Procedures
All Coaching sessions are approximately 60 minutes long and are conducted by Google Meet, Zoom, telephone, and, where required, in person and arranged with the Coach. The Coach and Client commit to start and finish each session on time. If the Client is more than 10 minutes late for a coaching session, the Coach will assume the session is cancelled and the Client will forfeit the session unless there is proof of an emergency.
Sessions that go over the scheduled amount of time may be billed separately if it is over 15 minutes. Rescheduling a session is easily done with appropriate notice. Please make appointment changes or cancellations within 48 hours of the appointment time as this could cost the Coach an opportunity to see other clients. If the Client fails to cancel an appointment or make appointment changes within 48 hours the Client will forfeit one of their packaged sessions or a £30 late fee will be charged or added to the next appointment (if it’s an individual session).
In-between coaching sessions, which is pertaining to packages, the Client may email or call the Coach per the allotted amount given per package. Calls made between the scheduled calls are permissible and based on availability; the parties agree to keep the calls to 5 minutes or less.
Opening Session
A free 30 minute consultation session may be provided to introduce the Coaching process to the potential Client. After this, the Coach and the Client can discuss entering into a Coaching relationship.
Packages
Packages and prices may vary and are subject to change at any time.
Cancellation
The client may cancel this agreement in writing at any time. The Coach may also cancel the contract if the Client oversteps boundaries, shows misconduct, displays inappropriate behaviour, and/or fails to show up for scheduled appointments after the Coach has warned the client. There are no refunds if either the Client or the Coach cancels this agreement. For more information on services offered see Services for Individuals at www.ahumanperspective.com/individual, and where appropriate refer to the pitch deck and personalised proposal slides.
Confidentiality
Throughout the working relationship, the Coach will engage in direct and personal conversations. The coaching relationship is built on trust and honesty. The Coach agrees to keep all conversations and information with the Client private and strictly confidential unless it is unlawful. No personal ideas, information or thoughts expressed will be shared with anyone except with the permission of the Client.
Terms of Service
_____ I understand and accept that Coaching is a process of personal empowerment.
_____ I understand and accept that my full and honest participation in Coaching is required.
_____ I am healthy and responsible enough to engage in Coaching.
_____ I understand and accept that Coaching does not substitute for consulting and counselling.
_____ I understand and accept that any results or outcomes cannot be guaranteed.
Fees
The session or packages must be paid in advance.
Upon completion of the package/session, you may elect to continue individual sessions, sign up for another package, or consider the yearly package for maintenance. Payments can be made via bank transfer. The Coach will send an invoice with payment details.